Privacy Policy
Last updated: May 2026
1. Introduction
Concrete Tilsonburg(“we”, “us”, or “our”) is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We may collect the following personal information when you contact us or submit a quote request:
- Name and contact information (phone number, email address)
- Project address or general location
- Details about your concrete project
- IP address and basic browser information (collected automatically)
3. How We Use Your Information
We use the information we collect to:
- Respond to your estimate requests and inquiries
- Schedule and complete concrete services
- Send you information relevant to your project
- Improve our website and services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Information Storage
Quote request submissions are stored securely in our database and transmitted via encrypted email. We retain customer information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. You can control cookie settings through your browser preferences.
6. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for certain uses of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
7. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us: